We always appreciate feedback from our clients that host events with us at The Reserve. Here are a few of the many testimonials we’ve received over the years:
July 22, 2019
I don’t know where to even begin! I couldn’t have imagined having my wedding anywhere else! From the event coordinator (Caitlin) to the food to the service, everything was wonderful!!!! Food was just as good as the tasting and it was top quality. Our wedding food (filet and sea bass) were better than some high end restaurants!
Caitlin was always there to answer any questions with a smile. The reserve is definitely fortunate to have Caitlin. I didn’t have a wedding planner or day of coordinator but Caitlin filled in for all these positions! She definitely made the wedding planning less stressful.
We had a couple kids and they even served the kids tables earlier so they weren’t fussy or cranky.
The reserve also served us hor d’oeuvres when we sat in case we missed some during cocktail hour. The cake was also moist and delicious! They did an awesome job!
Everything went smoothly and thanks to reserve our wedding was magical! They were professional, reliable, dependable and everything you can imagine. Food & dessert were phenomenal (which was main reason we chose The Reserve).
I can’t thank everyone at Reserve enough for being part of our special day.
July 3, 2019
I cannot say enough good things about the Reserve.
First of all, the description on theknot appears slightly inaccurate which made me pass by looking into this location initially . So let me describe. The venue is owned by one of the best steak houses in Birmingham. It shares a parking lot. This guarantees good food, which in my opinion is a priority. In addition to my wedding, I’ve been to several events and the food has always been impeccable.
The venue has both a ball room as well as an outdoor tent. As weird as it sounds the tent can be used all year round as the ground is heated. It is also an amazing chill spot for guests and photo opportunities during the night. The tent can be used for a ceremony. I did this. And the guests really appreciated everything in one place and later start time. Don’t get me wrong I am religious and initially thought I would get married in a church, but I brought the pastor to the Reserve, and the message was just as strong and meaningful.
I would have to say the most amazing part of using the Reserve besides the food and amazing service is the fact that your day comes with a coordinator who carries out all the duties of a day of planner. This is a cost savings. By using Caitlin, I literally had no worries or issues the entire day. She helped set up and take down. She helped coordinate all parts of the ceremony to make sure it was seamless. I just can’t say enough good things about the Reserve. At first it might seem a bit expensive, but it really is all inclusive. A lot of cheaper venues nickel and dime you.
June 14, 2019
Perfect venue. Top-of-the-line staff. Impeccable food. Excellent service. Romantic and wonderful ambiance.
We had our wedding reception at the Reserve and were beyond thrilled and grateful for how wonderful everything truly was.
Caitlin, our coordinator, was so amazing to work with. She helped guide us through the planning process with the Reserve, making our overall wedding planning so much more seamless leading up to the big day. She made sure we were completely comfortable and organized throughout the meal selection, coordination of additional vendors, to helping us build out our event schedule.
Every little detail, from the cocktail hour to the beautifully designed venue space, from the food and all the desserts to the amazing service from all staff members – The Reserve went above and beyond to ensure our day was pure magic.
Wedding & Reception
April 2, 2019
I just had my wedding there, and it was amazing. The staff was great; Caitlin, my wedding planner was a godsend. She was always there to answer any and all my questions. I got tons of compliments on the food! Everything was top notch. Service was on point and never wanted or needed anything. I would recommend this place to anyone that is getting married!!!
Wedding & Reception
December 31, 2017
The Reserve was the first venue my husband and I visited while looking for a ceremony and reception site. As soon as we stepped in to the space, we knew it was perfect. The venue was visually stunning, a space decorated enough that you could easily get by with nothing else (as I did…someone planning their entire wedding on their own, with the wedding scheduled during the busy season at work) but not so ornate that if you wanted to add more that it would look tacky. The coordinator allowed us to look through various pictures of weddings and other events to get a better idea of how the space could look. When it was time to book our tasting, our families were blown away by the amazing food. Everything from the appetizers to the entrees (if you don’t get the filet, you are missing out!) to the cake was insane. As the date got closer, our coordinators Anna and Kortney did an amazing job making sure everything would be perfect and they responded to every email without delay. Needless to say, the wedding was perfect. Guests to this day are still commenting that it was one of the best weddings they’ve ever been to. While I’d like to take credit for a good part of that, I know that The Reserve played a major role. Great coordinators, great food, great space – I highly recommend anyone in the metro Detroit area to book their wedding here.
May 23, 2017
We were so happy with our wedding reception at The Reserve. The location makes a nice statement in itself, and we loved having our cocktail hour outdoors (wish the tent walls had been removed) with dinner inside where guests enter through a beautiful foyer and then the grand ballroom. Having the basics of great food and drink was most important to us and The Reserve delivered. It also provides a central, well-maintained dance floor. We also appreciated the items included with the package. Annette and Vera are great to work with and lead a trustworthy staff.
May 16, 2017
We had our reception at The Reserve and it was phenomenal. We preferred this place over another hotel in the area because this was more private. The food was delicious, and the venue was beautiful, classy, and well kept. We worked with Annette and she was just amazing throughout the whole planning process. She answered all our questions, made suggestions, and addressed every single concern that we had. Everything we discussed was executed perfectly on the day of the wedding. We really could not imagine getting married elsewhere!
November 10, 2016
Andrew and I wanted to send you a personal note to say thank you for all that you did for Rona & Matt to make their wedding day such a memorable celebration.
A big thank you also to all the staff who were involved. They were all wonderful and did a great job. The food was amazing and the dessert table was beyond anything we could have imagined! I was so glad that we were there when the pastry chefs were setting up the cake so we could thank them. Oh my goodness, it was perfect! Absolutely perfect!
When everything looks so effortless and easy, it is always an indication of how skilled people are at their jobs. We were all so lucky to enjoy such a lovely venue for the wedding and experience the services provided by a team of such amazing people. Thank you all.
Jane & Andrew Smart
August 3, 2015
Sorry this took so long – it took me a couple of days to get my head out of the clouds and back to reality!
I sincerely thank you so much for all of your help in creating the wedding of our dreams! Every last detail was perfect. Our guest raved about the food and the service. Every person on your staff was attentive and made sure we had everything we wanted.
We could not be happier with our experience at The Reserve. You will be my go to choice for any future events I may host. It was a pleasure to meet and work with you. On behalf of Chris, Stephanie and our families, thank you for everything!
April 27, 2015
First of all, I just want to thank you so much for all your help in making Sophies’ party spectacular. You were so wonderful to work with and I appreciate you being so organized and response. Thanks again!
October 7, 2014
I wanted to thank-you for working with us these last couple of months. You were a pleasure to work with, and always provided a prompt response to our endless questions.
I also wanted to thank-you and the staff for the stellar service we received on our wedding day. Everything was absolutely perfect. Matt and I received many compliments on the venue, the food, and the service. Thank-you for making our wedding day perfect.
December 19, 2014
I just wanted to once again “thank you” for all your help with our Christmas event on Wednesday…it turned out perfect and everyone is still talking about the Reserve, the decorations, the great food, etc.!
I wish you and your family a very Merry Christmas and all the best in 2015!
Magna Powertrain of America, Inc.
Corporate Holiday Party
December 15, 2013
This is late in coming, but I still wanted to send it to you…
We had a last minute Corporate Holiday Party crisis back in December and we were left without a venue 1 week before our event!
Since I love Big Rock, I called Katie on a Friday afternoon and we had a wonderful Holiday Dinner 8 days later at The Reserve for 80 people. Katie was patient and kind in working with me in my frenzy to pull off a lovely party for our employees, spouses and guests. I wanted to send compliments and thanks for such a wonderful employee that you have on staff.
While I am at it, I wish I had names, but the black-haired woman doing our coat check was also fabulous, as well as the woman coordinating and directing the delivery of the food dishes when it was time.
Aww heck, who am I kidding—please just recognize your entire staff that worked that night (Dec 15th), from the valet, to coat check, to wait staff and especially the entire kitchen for producing meals and providing service that my employees still talk about. This is why we have already booked our party on a Saturday night for this December. So many employees couldn’t make it because of our venue/date change—they will be sure to make it this year after hearing about how perfect everything was.
Thank you from our entire JPRA family for providing us a memorable experience in 2013. We look forward to an even better time in 2014!
February 17, 2013
“Thank you so much for all of your assistance with my son’s wedding. Everyone commented on what a beautiful event it was. Your team was flawless in their execution and all was exactly as planned. Thank you again.”
Gobble Wobble 6
November 24, 2012
“I just wanted to thank you and the whole Reserve team for helping us pull off a totally successful event. You guys are so awesome and really make it so easy on us. Across the board it sounds like everyone thinks this year was one of the best yet- we wouldn’t have been able to do any of that without you guys! Please let me know if there are any loose ends that need to be tied up or if there is anything else you need. Please pass along my thank you to everyone who helped make
GW6 a success!”
Have a wonderful weekend,
November 17, 2012
“I just wanted to send you a quick note to let you know how much we enjoyed everything last night. The food was excellent, everybody was just amazed how perfectly the filet’s were cooked. We are from Nebraska, steak country, and rarely do you go out of town and have a steak cooked correctly. Please tell your chef how much we enjoyed everything, just perfect.
The staff could not have been nicer or more helpful. I really appreciate how you had enough people in there to take care of things as well as 2 bar staffers. We had no issue at all of people having to wait for a drink.
Thanks again, it was an awesome gathering and I am so pleased the kids chose your venue.”
November 9, 2012
Thanks to the team at the Reserve for another great PACE reception. It was fantastic as always and sets the perfect tone for the awards which will be given out at a ceremony in April. We look forward to coming back again soon.
Again, many thanks for a great evening.”
October 31, 2012
First I would like to say thank you for helping us achieve a wonderfully successful event! The overall consensus from both our firm (FMD) and Leader Dogs was nothing but praises. The venue, staff (they did an excellent job!) and food were exceptional and again, we thank you!
We look forward to working with you again on future events!”
October 8, 2012
“Just a note to thank you for your support on the Bazo event. You executed everything in a professional and timely basis and made the event run without a hitch. My client was extremely happy. The food was delicious and the staff very courteous. It really was a perfect evening. Thank you again and I look forward to working with you on future events.”
October 3, 2012
“I want to thank you for all you did to make our wedding a fairy tale come true. You and the Big Rock employees are like a well oiled machine. You did your job quickly, efficiently, and unobtrusively. From the set up of the rehearsal to the clean up of the reception, it was flawless, and we truly appreciate all that you do. People will be talking about it for a long time. Please feel free to use us as a reference for anyone interested in booking a wedding with you.”
July 3, 2012
“I just want to send you a quick thank you… Tony and I both love everything about our wedding!!! The entire day went so smooth and we’ve heard nothing but outstanding things. Our guests are honestly raving about the venue, staff, and food. You were absolutely wonderful to work with and we both thank you tremendously for everything you did to make sure our day was perfect and every guest was happy.
Thank you, thank you, thank you!!!”
April 28, 2012
“I just wanted to thank you for everything you did to help make my daughter Karin’s wedding such a success. The food was very good, and I can’t even begin to tell you how great the waitstaff was. Everyone was so sweet, professional, and on top of everything.
I’ll be sure to recommend The Big Rock Chop House to everyone.
– Peggy Allen
December 20, 2011
“On behalf of the Horal family, I am extending my sincerest thank you for accommodating the luncheon on such short notice. We were all very impressed!! The room was private and comfortable; the wait staff was courteous and very conscientious…a special thanks to John and hats off to Chef…the food was incredible!
A blessed Christmas to you and the entire Big Rock staff.”
– Amy Horal
September 18, 2011
“I just wanted to extend a heartfelt THANK YOU for an excellent job on our special event yesterday!!! You and your staff did an absolutely PHENOMENAL job with the setup, food & drink service, the cleanup, EVERYTHING. I have never experienced such wonderful service across the board, from the waitstaff to the managers (and it was a pleasant surprise to see you there in person right in the thick of it as well), not to mention that the food was absolutely OUTSTANDING. I can’t tell you how many guests were just amazed and thoroughly impressed at the presentation and service your staff provided. That is what meant the most to Sue and I. We are truly grateful for having my first niece (Sue’s grandchild) welcomed with a celebration that was as pleasant as you were able to provide for us. It was such a wonderful overall experience, a seamless event that we will always remember in a very positive way.
Thanks again, and please pass this along to ALL of the employees involved – we can’t thank them enough!!!”
– Rachel Falahee
Installation & Service Coordinator
Stationary Fabric Awnings
Marygrove Awning Co.